NUMAK determinately want every customer to love what they ordered but in some particular cases if something goes wrong then let our team know. A customer may return the merchandise and place a new order for another color or different size or an entirely new style. In the unlikely event that any merchandise you have ordered from us is not received in good condition, damaged or defective, or if merchandise delivered, is different from what you had ordered, you may return the merchandise. For the process of return, the product should be unused and in the same condition as you received it with its original packaging & the tags. The merchandise return is valid within 30 days from the date on which these goods were delivered.
- We accept returns, you can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If the specified time interval ends since your purchase we cannot offer you a refund or an exchange.
- NUMAK only exchange goods if they are specifically detective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us with exact details of the product and the defect.
Refunds do not include any shipping or handling charges shown on the packaging slip or particular invoice. Shipping charges for all returns must be ultimately prepaid and insured by you.